Thank you for choosing lux84.com. This Shipping Policy outlines our guidelines regarding the shipping and delivery of products purchased from our website.
1. Shipping Destinations
We currently offer shipping to addresses within [specify the countries or regions you ship to]. Please note that certain products or restrictions may apply based on the destination country. If you have any questions regarding shipping to your location, please contact our customer support team.
2. Order Processing Time
2.1 Processing Time: After receiving your order, we will process it within [specify number of business days] business days. During this time, we will verify the order details, conduct any necessary quality checks, and prepare your items for shipment.
2.2 Business Days: Our business days are Monday to Sartuday, excluding weekends and public holidays.
3. Shipping Methods and Costs
3.1 Shipping Methods: We offer various shipping methods for delivering your orders. The available options and associated costs will be presented to you during the checkout process. Please select the desired shipping method that best suits your needs.
3.2 Shipping Costs: The shipping costs are calculated based on factors such as the destination, weight, and dimensions of the package. The applicable shipping costs will be displayed during the checkout process before you confirm your order.
4. Shipment Tracking
Once your order has been shipped, we will provide you with a tracking number or link to track your package. You can use this information to monitor the progress of your shipment and estimate its expected delivery date.
5. Delivery Time
5.1 Estimated Delivery Time: The estimated delivery time depends on the shipping method selected and the destination. Please note that the estimated delivery time is an approximation and may vary due to factors beyond our control, such as customs clearance procedures, weather conditions, or unforeseen delays during transit.
5.2 Business Days: The estimated delivery time is calculated in business days and does not include weekends or public holidays.
6. Customs and Import Duties
6.1 Customs Clearance: For international shipments, please note that customs clearance procedures may be required. Any additional charges, such as customs duties, taxes, or import fees, are the responsibility of the recipient. These charges are determined by the customs authorities in the destination country and are beyond our control. Please contact your local customs office for more information regarding applicable duties or fees.
6.2 Customs Declarations: We are required to accurately complete customs declarations for international shipments. Please ensure that the provided shipping information is accurate and complete to facilitate smooth customs clearance.
7. Damaged or Lost Shipments
In the event that your package arrives damaged or is lost during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure that a satisfactory solution is provided.
8. Contact Us
If you have any questions or need further assistance regarding our shipping policies, please contact us at [email protected]. We are here to help.
By making a purchase on lux84.com, you acknowledge and agree to the terms and conditions of this Shipping Policy.
